Signing with Riggs

Project Managers: Once the contract is signed, your project is turned over to the Riggs Production Team. A Project Manager is assigned to your project and your Project Manager will then meet with you along with other members of the Riggs Team. At this meeting, the Project Manager will introduce themselves and review the project with you. They will answer any questions you may have and have you designate a time to meet with them on a weekly basis. This meeting is for project development review, for logistics, and any questions that arise subsequent to the start of the building process. This meeting is also a good time for you to consult with your Project Manager regarding any changes to the scope of work you would like that differ from the original contract. Of course, you can contact your Project Manager at any time. The duties of the Project Manager are outlined to you at your introduction: these include supervising the entire project, including subcontractors and Riggs Team members that work on your project site. Project Managers are experienced carpenters who will be building your project. All of our carpenters work consistently with Riggs and are experts in the high standards we maintain.

Production of the Project: Your Emotional Journey: You should be very excited about the beginning of your project, which will, in the end, be a wonderful space to be enjoyed for many years! You may experience some uncertainty and unease regarding the period during which the actual construction takes place. Your project may require the temporary loss of use of portions of your home, or perhaps it's the idea of having "company" at your home while you maintain your daily living that brings questions to mind. These are carefully considered by the Riggs Team and they will help you get through any worries you may have. You will be astonished at the speed at which new additions fly into existence and how quickly remodeled space takes on the skeleton of what that space is to become. Once the subsystems have been placed in the walls, the project has reached an important milestone: the moment between "rough" space and finished space. The next phase will star t with the drywall and this portion of the project is often lengthy. Suddenly, there are only one or two people working in your home! You may feel like there is very little being done for your project, and the dramatic changes in the first phase don't seem to be occurring at the same pace during this time. This seemly slower pace will continue with flooring and paint, if needed. Not to worry, for after this phase comes the trim and finish work. Our Trim Carpenters will set up and begin detailing the new space, adding cabinetry and decorating the seams of the space. Within a few weeks, your countertops and Selections finishes will arrive to be set appropriately. Now you can see all of the effort you put into making your selection choices! Your project is near completion and your Project Manager will walk through your new living space with you for your review. Any loose ends get resolved, your home and yard cleaned and you finally have your dream project to yourself. Enjoy!

The Dream Lives On: Your Project Manager will call you in eleven months to check on your satisfaction with Riggs Construction and Design. We hope you never have any problems with our work, but if anything should happen, you can call us at anytime and we will resolve your issue as quickly as possible. As part of our limited warranty, our Sales Manager will call you at a two year mark to once again be sure that your dream still brings you great happiness!

Selections: Our Selections Manager will be one of your closest confidants during your experience with Riggs. Besides the configuration of your project, the main choices you will make are the details that you will see within your project on a daily basis. Items like knobs, pulls, countertops, tubs, faucets and flooring are chosen with the Selections Manager. Your personal style and tastes decorate with heart the new spaces to be built.

Contract Meeting: Now that most of the details have been decided, and the design has been decided, you will return to the Riggs Office for a review of the contract. Our Sales Manager will carefully cover all things included in the contract, items not included, and all of the legal terminology of the contract. After this review, you will be able to take your contract and review it in your own time, or sign at the meeting. With the signing of the contract, a new portion of the Riggs Team members revs up into gear, carrying the momentum of your project into new levels!